 he findings of the IT-HR Survey which was structured to cover the following eight modules. The final report of this survey is available on a CD entitled The Indian IT Industry - HR practices at the turn of the millenium, priced at Rs. 7500/- Contact us for your copy of the CD.
The Survey - An Introduction
The IT industry has made a significant impact on the Indian economy both in financial and qualitative terms. The industry has contributed over Rs 150 billion in exports in 1998-99. The success of the industry especially in Western markets has galvanized India to view its competitive advantages differently from the past. More...
Module 1 : Overview of the IT Industry
The education and experience profile of staff, the type of services, products provided, platforms they worked on, the employee numbers and typical structure and designations. The detailed profile enabled us to co-relate data and make meaningful analysis of trends. More...
Module 2 : Recruitment and Selection
A large number of IT, HR managers and others, spend considerable time on this activity. Our survey covered aspects such as the number of staff recruited, the recruitment sources, the type of selection processes used, and Employee Referral Programs. More...
Module 3 : Retention
Attrition has been a major concern in the industry. All companies have explored a variety of retention measures, with ranging degrees of success.We probed the various retention measures used by companies including ESOP, work environment and retention bonuses, in relation to attrition rates. More...
This module formed the basis of a presentation made by Anita Ramachandran at NASSCOM 2000.
Module 4 : Training and Development
Constant training and retraining is a must in a fast changing world. Many companies use a variety of training programs to keep their staff current as well as develop key managerial and team skills in a young workforce. We have covered aspects such as the type of training provided - both technical and non - technical, at induction and thereafter, the training spends, and special training institutions that companies have taken. More...
Module 5 : Compensation and Benefits
The IT industry has been unique in its approach to C & B. Companies recognise the importance of benefits to young employees as well as their diverse needs. This was not a "compensation survey" (which we do plenty in the course of our regular business), but a survey of the approach and philosophy, the typical compensation structure and benefits, including leave, healthcare, and welfare schemes and aspects such as overseas allowances. More...
Module 6 : Performance Management
The Performance Management process in the industry has been evolving. Several companies have been strong on "metrics" as part of the quality initiative in the company. However, managing traditional performance appraisal with a young workforce is still a major issue. We have reviewed the systems including appraisal forms and the typical issues faced by companies. More...
Module 7 : Reward and Recognition
Rewards, and especially, recognition programs have been used extensively in the industry. We have surveyed the type of reward and recognition programs used including stock and promotions. More...
Module 8 : Culture Building
Culture building in an organisation involves various initiatives from Mission statements, continuous employee surveys, various means of communication, events and celebrations, use of cross - functional teams for internal issues. Participants have shared with us several of these initiatives. More...
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